The LiveUp Loyalty Membership Partners and Benefits

Terms and Conditions

Last Updated: December 3, 2019

LiveUp Members enjoy the following Benefits:

REDMART CHANNEL BENEFITS (redmart.lazada.sg)

4% rebate on orders & Members-only Promotions

Earn a 4% rebate issued as Lazada.sg Rebates after your order is successfully delivered.  Please allow for up to 48 hours for credits to appear in the account.

Rebates in the form of Lazada.sg Rebates expire after 30 days post issuance and are not renewable.

No LiveUp member may earn more than a total of S$50 in Lazada.sg Rebates in a single calendar month on the RedMart Channel on redmart.lazada.sg and LazMall.

LiveUp members on RedMart Channel at redmart.lazada.sg will receive Free Shipping for all RedMart Channel items delivered in a single order if the minimum spend for that order is over S$40.

Sales and orders on RedMart Limited subject to Terms & Conditions of Sale for RedMart. (https://www.lazada.sg/terms-of-use/)

 

LAZMALL CHANNEL BENEFITS (https://pages.lazada.sg/wow/i/sg/LandingPage/lazmall)

4% rebate on orders

Earn a 4% rebate issued on all LazMall Channel purchases issued as Lazada.sg  Rebates after your order is successfully delivered.  Please allow for up to 48 hours for credits to appear in the account.

Rebates in the form of Lazada.sg Rebates expire after 30 days post issuance and are not renewable.

No LiveUp member may earn more than a total of S$50 in Lazada.sg Rebates in a single calendar month on the RedMart Channel on redmart.lazada.sg and LazMall.

Sales and orders on RedMart Limited subject to Terms & Conditions of Sale for RedMart. (https://www.lazada.sg/terms-of-use/)

 

Netflix Singapore BENEFITS (netflix.sg)

Enjoy 2 months of free Netflix for every year that your LiveUp membership is renewed.

Netflix offers expire December 31, 2019. The 2 months offer comprises of Netflix Service on the S$13.98 (a month) “Two Screens at a Time Streaming Plan” (total value of S$27.96 for 2 months).

The 2-month offer of Netflix will be available only to users of the LiveUp loyalty program in the form of a redemption link.  

These offers are limited to one per person, non-transferable, and non-replaceable if lost.  Netflix benefits are not extendable and must be redeemed during the annual LiveUp Membership term in which it was awarded.

A Netflix compatible device (manufactured and sold separately) and broadband Internet connection are required to watch instantly. Offer is not redeemable or refundable for cash, subject to applicable law, and cannot be exchanged for Netflix Gift Subscriptions. You may apply the value of the offer to a different Netflix streaming plan. Exchanges in this manner may alter the duration of the offer. Netflix Service price plans subject to change. For more details see www.netflix.com/termsofuse.

Netflix reserves the right to collect any subscription fees as and when due and applicable pursuant to the Netflix Terms of Use (for example, once the 2 months of free Netflix has been fully utilized each year) from a LiveUp member that redeems the above promotion through his Netflix membership. For the avoidance of doubt, cessation of LiveUp membership does not automatically constitute a cessation of Netflix membership, and any member who wishes to also terminate his Netflix membership will have to separately notify Netflix in accordance with the Netflix Terms of Use.

LIVEUP x GRAB PROMOTION TERMS AND CONDITIONS:

The following terms and conditions apply to your use and redemption of promotional rewards/vouchers distributed by Grab.

Reward will only be awarded upon the completion of the 3rd non-promotional ride on Grab.

A maximum of 3 rewards can be awarded for each calendar month until 23:59 on 31 December 2019

Reward can’t be used with other promotions or discounts.

Reward available for use in Singapore only.

Valid for one-time usage on all Grab rides (except GrabHitch, GrabShuttle, GrabCoach and GrabCycle).

Valid until 23:59 on 31 December 2019.

If a fare is more than S$3, the discount will be capped at S$3 only.

If a fare is less than S$3, the remaining balance will not be refunded.

LIVEUP X CHOPE PROMOTION TERMS AND CONDITIONS:

Should a user miss a redemption for a particular month, the redemption will be forfeited.

Promotion is valid until 30 June 2020.

Promotion applies to LiveUp members who have activated their Chope benefits only.

Under the promotion, LiveUp members will be rewarded with a bonus of 100 Chope-Dollars for every Eligible Reservation they complete on Chope, capped at 15 reservations per LiveUp membership year. This is in addition to the base 100 Chope-Dollars accrued on Chope for each reservation.

Reservations must be made via www.chope.co or the Chope Mobile App in order to be counted as an Eligible Reservation.

Chope-Dollars will appear in your Chope account within 72 hours of the dining date. To find out more, visit https://www.chope.co/singapore-restaurants/pages/dinerfaq.

Please note that for Chope-Dollars to be awarded for a reservation, the diner must make known to the restaurant that they have a reservation. In cases where restaurants dispute whether a diner turned up, Chope will side with the restaurant unless the diner is able to provide proof of dining in the form of a time and date stamped receipt.

All inquiries regarding Chope-Dollars assigned to a reservation must be submitted via email within 14 days after the reservation date in order to be considered for review by Chope.

Chope-Dollars are redeemable into Chope Restaurant Dining Vouchers for any participating restaurants in cities globally, except for Phuket.

Chope-Dollars earned before and during 2018 will expire on 31 December 2019. Thereafter, Chope-Dollars earned during the year will expire on 31 Dec of the following year. (e.g. Chope-Dollars earned in 2019 will expire on 31 December 2020). Once redeemed, vouchers from ChopeDeals/Discount Codes will expire within 90 days from the date of issuance, unless otherwise stated.

Chope Restaurant Dining Vouchers expire 90 days from the date of issuance, unless otherwise stated.

Chope audits all reservations from time to time and may suspend should any Chope-Dollars redemptions atypical reservation behaviour is detected.

Chope reserves the right to forfeit all Chope-Dollars earned, in the event where the diner fails to produce proof needed for verification.

Discount code is redeemable on the checkout page of shop.chope.co/the latest Chope App to offset voucher purchases.

Discount code is only valid for first-time users and for one-time use only.

Discount code is not applicable with other discount codes.

Discount code is not applicable for flash sale vouchers.

Discount code is not cash redeemable.

Individual restaurant vouchers’ terms and conditions apply.

Chope reserves the right to vary, add to or delete the promotion terms and/or terminate the promotion at any time.

LIVEUP X FOODPANDA PROMOTION TERMS AND CONDITIONS:

Promotion is only valid for LiveUp members only. To enjoy the promotion, LiveUp members must be signed into their FoodPanda account with their LiveUp email address.

Vouchers must be entered at checkout page to enjoy the offer.

Valid with a minimum order of $20.

Valid up to 8 times free delivery worth $3 per calendar month.

Offer cannot be used in conjunction with other promotions, discounts, coupons or privileges.

Promotion is valid till 13 April 2020.

Other FoodPanda T&C and LiveUp T&C apply

LIVEUP X AGODA PROMOTION TERMS AND CONDITIONS:

The discount will be reflected when valid promo code is keyed in at the booking page.

The Promotion is applicable for bookings of selected hotels (prepaid types only, not applicable for pay at hotel room types) made through a dedicated URL: www.agoda.com/liveup with a promo code.

The discount is only applicable for hotels with “promo eligible’ tag within the hotel room types search results.

Discount is applicable to hotel room charges only (excluding local taxes, service fees and additional charges).

The Promotion is non-transferable, non-cumulative and cannot be used in conjunction with other promotions, offers, cashback sites, rewards, loyalty programmes, discounts, packages purchased or vouchers redemption.

The Promotion cannot be exchanged for cash or other products.

In case of dispute, the decision of Agoda shall be final.

Agoda reserve the right to terminate, suspend or cancel (in whole or in part) this promotion.

Agoda reserve the right to amend these terms and conditions of this promotion from time to time without prior notice and without any liability.

LIVEUP X ANYWHR PROMOTION TERMS AND CONDITIONS:

Valid till 1 July 2020.

No minimum booking amount required.

Apply the promo code before checkout on the website. Not applicable with other ongoing promotions.

LIVEUP X STORYTEL PROMOTION TERMS AND CONDITIONS:

Promotion is valid for new Storytel membership sign ups only. Limited to one 60-day Storytel subscription per active LiveUp membership.

After 60 days, the free subscription automatically converts into a paid subscription @ S$9.90 a month. You can cancel anytime.

For existing Storytel members, please get in touch with us at <support.sg@storytel.com>, with your existing Storytel and LiveUp id and we'll give you a 60-day gift code to add to your subscription.

Redemption codes are only valid for Storytel "Unlimited Plan", code expires on 30th June 2020 if not activated by then.

Redemption codes will be sent via e-mail. No physical item will be delivered.

Redemption codes are only valid for use in Singapore.

Use of the redemption code and/or use of content or services on Storytel are subject to Storytel Terms of Service and User Agreement, https://www.storytel.com/sg/en/user-agreement. By using the redemption code and/or using content or services on Storytel, you agree to Storytel Terms and Usage Agreement.

The redemption code has no cash value and cannot be exchanged for cash and any other product. Subscription periods added to Storytel accounts are non-refundable and non-transferable.

The redemption code can be suspended or terminated without prior notice if Storytel Pte. Ltd has reason to suspect fraudulent, abusive or unlawful use.

Storytel is not responsible for any loss, theft or unauthorized use of the redemption code.

Storytel Pte. Ltd reserves the final right in the event of any dispute.

Other Terms and Conditions

● Please refer to LiveUp Terms & Conditions (https://partners.lazada.sg/liveup/terms) for more details on LiveUp Store Credits and Members-only promos.